Beth Israel Deaconess Hospital-Milton Case Study

Challenge

BIDHM was experiencing a variety of issues due to the complexity of its medication management process. The pharmacy was concerned with medication availability, security and lost charges, particularly from not knowing who accessed what type of medication, which patient it was for and how much medication was removed. Additionally, anesthesia providers were frustrated that they could not always immediately access medications. Both groups struggled with inefficient workflow.

Solution

BIDHM was experiencing a variety of issues due to the complexity of its medication management process. The pharmacy was concerned with medication availability, security and lost charges, particularly from not knowing who accessed what type of medication, which patient it was for and how much medication was removed. Additionally, anesthesia providers were frustrated that they could not always immediately access medications. Both groups struggled with inefficient workflow.

Result

The implementation has significantly improved the medication management process in both the pharmacy and the OR. With standardization and closer monitoring of medication inventory and utilization, BIDHM is able to support its mission of more safely, efficiently and cost-effectively providing personalized patient care.